Hi, I’ve used rebocap for a week and set trackers in a box to charge, but they don’t glow red or green. I kept them set in the box for two hours and found out they weren’t charged at all.
Also, each traker flickers in green when they are turned on and even after connected to PC.
How can I solve?
你好，我使用 rebocap 有一个星期了，我把跟踪器放在盒子里充电，但它们没有发出红光或绿光。我把它们放在盒子里两个小时，发现它们根本没有充电。
此外，每个跟踪器在打开时都会闪烁绿光，即使连接到电脑后也是如此。
我该如何解决？
It looks like the power supply connected to the charging box may not be working，
you need to contact customer service on the webpage where you purchased the device,
communicate whether to return for repair or refund
@tdk0014
Thanks a lot!
It seems like I used 27V power adapter and burned out the charging box.
So It will all ok with a new charging box I guess.
(For those who burn out the charging box, you can buy a separate charging box from here → [Accessories] Rebocap Charging box)